Personal identification information
We may collect personal identification information from Clients in a variety of ways, including, but not limited to, when Clients sign up in websites, enroll in the Academy, a Program or a Course within the Academy, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our Academy. Clients may visit the Academy anonymously. We will collect personal identification information from Clients only if they voluntarily submit such information to us. Clients can refuse to supply personal identification information but doing so may prevent them from engaging in certain Academy related activities.
How we use collected information
The Academy may collect and use Clients’ personal identification information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Clients as a group use the services and resources provided in our Academy.
To send periodic emails
We may use Client email addresses to send Clients information and updates pertaining to their order. Client email addresses may also be used to respond to Client inquiries, questions, or other requests.